Health Charities

Macmillan Cancer

Macmillan Cancer Support
One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

Marie Curie Cancer Care

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

Youth Health Talk

Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

Patient Information Pack

The Kirkbymoorside Surgery

* Community Health, Individual Care *


Tinley Garth, Kirkbymoorside York, YO62 6AR

Telephone: 01751 431254



Dr Jacqueline A Lodge  MB, BS, DCH, DRCOG, MRCGP   (London 1989)

Dr Rachel E Hodgson MBChB, MRCP, DFFP, MRCGP   (Liverpool 1996)

Dr David Powell

Dr Helen Brosch



How to Register


If you would like to register at the Surgery and you live within our catchment area then please complete a GMS1 form and return to the Surgery. We cover an area from the Lion Inn in Blakey to the North, Butterwick to the South, Aislaby to the East and Pockley to the West. Please contact the practice if you wish to check a specific address.


We take the security of your medical information extremely seriously. When registering, you will need to bring an official document that contains your photograph (e.g. passport, modern driving licence, current NYCC Parking Card for Disabled People, Citizencard or Bus Pass) and a second official document that can verify your address and which is dated within the last three months (e.g. bank or building society statement, gas / electricity bill, telephone bill, council tax bill or a payslip). If you are registering a child aged under 16 then please bring evidence of your relationship to the child e.g. birth certificate or a letter of adoption. At the point of registration, you will be asked to complete an online new patient questionnaire (paper copies are available if you do not have access to the internet).  If you are on medication an appointment will be booked for you to speak or see A GP of your choice.


The right of patients to express a preference of practitioner

Patients are allocated a GP upon registration but may request an appointment with any practitioner at the Surgery.


Summary Care Records - click Summary Care Records to find out more about these important emergency records.




Surgery Opening Times

Monday:  8.00am - 8.00pm (Update March 2022 - until further notice we will close at 6pm due to the coronavirus pandemic)

Tuesday to Friday:  8.00am - 6.00pm 

First Saturday of each month only:  8.00am – 10.30am  (Please note Saturday morning appointments are pre-bookable in advance only.  If you need to see a GP urgently you will need to ring NHS 111).  Update March 2022 - until further notice we will be closed on a Saturday morning due to the coronavirus pandemic. 

 Appointments can be booked weekdays between 8am and 6pm  (excluding  bank/public holidays), and on Saturdays between 8.00am and 10.30am.

When we are closed if you need urgent help before we re-open then please ring 111.

Access for Disabled Patients

Kirkbymoorside Surgery provides full access for disabled patients. There are two disabled bays available in the Surgery car park.




Appointment Times

You will normally be allocated a 15 minute appointment. If you have more than one problem to discuss then please let the receptionist know so a longer appointment can be made.

If you are unable to make your appointment then please let us know as soon as possible so that this appointment can be offered to another patient.


Routine Appointments

Our appointment system allows you to book non-urgent appointments up to 12 weeks in advance.


Telephone Appointments

Telephone appointments for either a doctor or a nurse can also be made.


Urgent Appointments

If you have an urgent problem then you will be offered one of the following:


  • An appointment with a doctor that day
  • An appointment with a nurse that day
  • Telephone advice from a doctor


Please note that it may not be possible for you to speak to your usual doctor.


Home Visits

If you are unable to get to the Surgery then it may be possible for a doctor to visit you at home. Wherever possible, please contact us before 10.30am if you think you need a home visit.


SMS Text Message Reminders

If you would like us to send you text message reminders about appointments then please complete this SMS Text Messaging Consent Form.




NHS 111

The telephone number for NHS Direct is 111. You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency. For more information about NHS 111 please visit


Community Services - Supporting People in their Homes

To support our patients in the home, we work closely as a team with the community nurses and health visitors who have a base in our building. We also work closely with the Macmillan,  Heart Failure and Respiratory and Diabetes Specialist nurses.




Due to the skills and experience of the doctors and clinical team within the practice, the following enhanced services are offered:

  • Minor Surgery
  • Joint Injections
  • Family Planning (including COIL and Implant Fittings)
  • Baby and Child Immunisations
  • Chronic Disease Reviews
  • Complex Wound Care
  • NHS Healthchecks for eligible patients


Through our partnership with other Health Care professionals, we can also support appointments for:


  • Physiotherapy
  • Podiatry
  • Adult and Child Mental Health
  • Addictive Behaviour Counselling
  • Antenatal / Maternity Care


A team of District nurses are also based in the surgery.




Repeat Prescriptions

Authorised repeat prescriptions can be re-ordered by telephoning 01751 431254 and choosing option 3 Monday to Friday 8am-6pm. 

You can also drop your order form in at the Surgery.

The easiest way to order your prescription is online, this is very useful as you can log on to your account at any time of the day or night and send your request. 

Your prescription can be sent electronically to any Pharmacy of your choice in England or Wales.  Many patients choose to have it sent to the local Pharmacy in Kirkbymoorside but other patients choose to have it sent to a Pharmacy near to where the work or visit.  To nominate a Pharmacy please either speak to the Pharmacy directly and they will set this up for you or call us to let us know. 

If you would like to be able to request repeat medication online then find out more here.

Please wait for two working days after your request before you attend your nominated Pharmacy to collect your medication.  This is to allow the GP's enough time to process and sign the prescriptions and the Pharmacy time to order in any items they do not keep in stock and dispense the prescription for you. 



Patient Feedback

We are always looking for ways to improve the services we offer and are more than happy to hear any suggestions you have. Please use the suggestion box at the surgery, speak to one of our staff or GPs or send us a comment online. You can also join our lively Patient Representative Group called Patient Matters. Find out more here.



We operate an NHS approved complaints procedure.

If you feel you need help to make a complaint then please contact the Patient Advice and Liaison Service (PALS) on 0800 068 8000.


Patent Matters – putting patients first

Are you interested in what happens at your local Surgery? If so then why not join Patient Matters ? This group will help keep the Surgery in touch with what its patients have to say about everything that matters in the Surgery.

If you join the group you do not have to come along to the meetings that take place every three months but could just receive a survey to complete once or twice a year. You can choose what level of involvement you want.

If you are interested in joining this group then please click here.




Telephone Messages

Please be advised that for confidentiality reasons it is our policy not to leave messages on non personalised answer phones (i.e. where your name is not included in the answer message). 


SMS Text Messages

The Kirkbymoorside Surgery is now able to contact patients by text if they give us permission to do and have provided a valid mobile number. Please complete the SMS Text Messaging Consent Form if you would like to receive reminders about appointments, follow-up reminders about any annual reviews that we have written to you about and asked you to make an appointment for, as well as other ad hoc messages containing personal sensitive medical information about you. Text messages will appear from


SystmOnline Patients

Further services are available for patients who register as SystmOnline Users. For example you can:


  • View your past five appointments
  • View all your future appointments
  • Cancel an appointment 
  • Request repeat prescriptions
  • Let us know if you move or change your address
  • Book all routine GP and Nurse appointments online




Rights and responsibilities of the patient

Patients can expect to be treated with respect at all times and to receive a high standard of care from the practice. Click here to see our Patient Privacy and Dignity Policy.

Please note that the doctors recognise that all of their staff work hard to ensure the smooth running of the practice and provide a comfortable and safe environment for patients to be in. Please treat all our staff with the courtesy and respect they all deserve. 

Action taken against violent patients

Physical violence, verbal abuse or intimidation against any of the Surgery staff or GPs will not be tolerated and is likely to lead to a patient being removed from the Surgery list.

Access to patient information

Everyone working in the NHS has a legal duty to keep information about you in accordance with the Data Protection Act 1998, the Human Rights Act 1998 and the common law duty of confidence. The leaftet  How we use your medical records provides more information about access to patient information.

Patients have the right under the Freedom of Information Act to ask for a copy of their records. All requests for information under the Freedom of Information Act 2000 must be made in writing to the practice and a charge may be payable in advance. Proof of ID is also required when the request is made. The practice then has a maximum of 21 days to provide the information requested. If you would like to have copies of all or some of your medical records then please contact us. 





A Learning Environment

The Surgery is proud to be an approved practice for fully qualified doctors who have been working in hospital medicine to come and train in General practice. Please regard them as one of us.



Voluntary Sector Liaison Team - working with our voluntary and community colleagues to promote healthy lives

In 2010 we created a Voluntary Sector Liaison Team within the Surgery. This team works closely with our third sector colleagues to help promote the essential work that they do both within the Surgery and, where appropriate, with individual patients too. If you are involved with a voluntary or community group and would like us to promote the work that they do then please contact us.

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