Opening Times

The Surgery is open at the times below all through the year except on Public and Bank Holidays.

*Please note that the Surgery does not receive telephone calls on a Saturday. All calls are automatically redirected to the Out of Hours Service.

Telephone and face-to-face appointments can be booked weekdays between 8am and 6pm (excluding weekends and bank/local holidays), and on Saturdays between 8.30am and 10.30am. You can book an appointment up to six weeks in advance. If you feel you need to be seen the same day as calling us then please try to ring before 10am.

If you feel you need a home visit please try and ring before 10am. The doctors may ring you before visiting to help plan their rounds.

In general, our GPs work on the following days:

Dr Tim Hughes:  Monday, Wednesday and Friday

Dr Jackie Lodge: Monday, Tuesday, Thursday and Friday

Dr James Fielding: Monday, Tuesday, Wednesday and Thursday

Dr Rachel Hodgson: Tuesday, Wednesday and Friday

Our GP Registrars work every day except Wednesdays.

The GPs cover Saturday morning appointments on a rota basis.

PLEASE NOTE THAT THE ABOVE MAY VARY AND IS AN INDICATION OF NORMAL WORKING DAYS ONLY.

NHS – Choose Well. 

(This information is provided by the Vale of York Clinical Commissioning Group)

Looking for health advice or treatment in Ryedale? There are more options than you might think…………….

Self-care Minor symptoms (headaches, sore throats, stomach upsets etc.) can be treated with off-the-shelf medicines – available from your local pharmacy, convenience store or supermarket.

NHS Direct Advice on symptoms, treatment and local services.  Call free on 0845 46 47 or visit www.nhsdirect.nhs.uk

Pharmacy Expert advice and treatment for minor symptoms and conditions.  Some open late and on weekends – no appointment necessary.  Text ‘pharmacy’ to 64746 to find your nearest. 

GP Practice For more significant illnesses and long term medical problems.  If you have a serious health issue out of normal opening hours, call your practice to be connected to the out of hours service. 

A&E or 999 For serious injuries and emergencies only.  Depending where you are in Ryedale, there are three A&E departments to choose from:  YorkHospital, Wiggington Road YO31 8HE; ScarboroughGeneralHospital, Woodlands Drive YO12 6QL; The Friarage Hospital, Northallerton DL6 1JG. 

Information on your mobile More information is available on the NHS Choices website. If you have a mobile phone, visit www.nhs.uk/mobile .

When We Are Closed

If you need to ring outside Surgery hours then please ring the normal number and you will be diverted to an Out of Hours Service who will be able to help you.

Saturdays

The Surgery is only open for face-to-face pre-booked appointments on a Saturday and does not receive telephone calls. All calls are redirected to the Out of Hours Service on Saturday mornings.

NHS Direct

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Call An Ambulance

Do not move the patient if...
- You think there may be a back or neck injury or any other injury that could be made worse by movement
- The person is in shock
- The person has breathing problems
- The person has severe chest pains

If the patient is not seriously ill or injured...
- Take the patient directly to the accident department of the nearest hospital

When to seek urgent medical attention...
- Head injuries
- Loss of consciousness
- Severe bleeding, chest or stomach pains
- Broken or dislocated bones
- Choking

Recovery position...
If the patient is unconscious but breathing
- Turn them on their side
- Check airway is open by lifting their chin and tilting the head back slightly

How to recognise severe chest pain or a heart attack...
- Vice-like pain in the middle of the chest, often spreading down the left arm and jaw
- Shortness of breath
- Sudden faintness or giddiness
- Grey pallor to the skin
- Lips look blue

What to do if the pain does not ease...
- Ring 999
- Make the patient comfortable

How to recognise medical shock...
- Patient becomes pale, sweaty, drowsy and confused

If conscious...
- Seek urgent medical help
- Reassure the patient
- Do not give anything to eat or drink

If unconscious but breathing...
- Place in recovery position

Burns...

Apply large quantities of cold water to the affected area as soon as possible and maintain this until the pain subsides. This may take as long as 15 minutes! If the skin is unbroken but blistered, apply a loose, dry dressing.

If the burn is larger than four or five inches in diameter or if the skin is broken, consult your doctor as soon as possible.